The hotel staff were incredibly helpful and friendly. The room and bathroom were modern and clean. Convenient location near main tourist attractions. Decent breakfast with variety of options.

Not one thing

i like the room and the lighting view at the back of the bed. and the buffet

there was no mirror in the room which is very important especially for the ladies. the pillows is not comfortable at all. the room is so small for deluxe room. the hotel is far from shopping.

Fresh fruit backet available every day; the hote is new and everything is actuallt perfect!

The room was quite small; in room wireless not available

Had a great New Year's stay! the rooms were super comfortable and spacious. the gym and steam room facilities were definitely a plus. the hotel's location is unbeatable! Everything was just a few steps away.

The breakfast was a bit disappointing. the selection was not that great, and some of the food was not fresh.

Hospitality, Cleanliness, Location & value for money.

Wi-Fi connections were limited to lobby only and not extended to the rooms. At arrival I was asked to give credit card authentication otherwise to deposit my passport as security. Hotel was booked thru online by my office. On Sunday the day I checked in Hotel, was a holiday for my office and I couldn't contact anybody. When every formalities were completed and I was confirmed about the booking, any pending issues should have been handled by the booking authorities without bothering the guest at the reception. This caused a lot of embarrasment and could have been avoided easily. In future I hope before confirming any booking, all the formalities regarding payment would be cleared by the booking authoriteis.

Entrance/reception area was run down, in need of upgrading.

Our recent stay in a hotel in a bustling area was fantastic. the staff was accommodating, and the breakfast was satisfying. the location was convenient and close to Jaber Alahmad Cultural Center and other popular attractions. the room was spacious and comfortable, complete with top-notch amenities such as a plush bed, a cozy bathroom, and strong Wi-Fi. We particularly appreciated the private vehicle service that was more affordable than the airport taxi.

The food offered in the restaurant was not impressive compared to other aspects of the hotel.

wonderful rooms, comfort of beds, kindness of staff, superb design and perfume in lobby, and definitely delicious food.

-Their breakfast was good and the staff were friendly. The hotel is in the middle of the city and almost close to everything.

-The room is kind of small though I stayed in Executive Room. - The curtain of the bathroom is kind of gauzy though the manager confirmation that no one can see from outside, but still I'm not convinced. - The Area is crowded during the day and sometimes no parking.

Great location in the heart of downtown near old shopping mall Al Wateyah. Clean hotel facilities, excellent breakfast, and friendly staff.

Can't fault anything about it.

Poor Cleaning of the floor from dust and hair...which makes one think everything else is also poorly cleaned

1. Building & furniture good condition. 2. Friendly Staff. 3. Room service. 4. Free transportation to the airport.

1. Bed cover had dark red stain (blood !!). I used my own cover and mattress. 2. bathroom window ceramic frame - lower part fell on the shower floor !!. 3. Car Parking - very hard to get a parking since it is used by others from nearby buildings. 4. Toilet has no water sprayer (No Shattaf). 5. Only one person in the reception doing all the work, so if somebody is being served, you have to wait for sometime. 6. The breakfast (restaurant) is in the Main Floor but the elevators DO NOT stop there!!. You have to go on the ground floor and then take the stairs to the Main Floor !!. 7. Executive Room has nice space but the Deluxe Room does not. 8. Pool is closed since there is construction ongoing next to the hotel.

Located in a nice area and close to popular attractions. The breakfast had a decent selection, and the staff was friendly and accommodating.

The hotel was in dire need of updates and renovations. The room had a strange, musty smell and the lighting was poor.

I had a fantastic stay at this luxurious hotel in the heart of the city. The location was perfect, situated in a bustling area close to many business centers and tourist attractions. The room was modern and comfortable, providing all the amenities I needed for a relaxing stay. It had ironing facilities, air conditioning, a mini-bar, and a cozy sitting area. The free Wi-Fi in the rooms was a great convenience, allowing me to stay connected throughout my stay. The staff here were exceptional, with the receptionist providing excellent service and making me feel welcome from the moment I arrived.

I would recommend this hotel to anyone looking for a comfortable and convenient stay. It has everything you need for a luxurious and enjoyable experience.

I like in this Hotel the gracious of the employees and they were very cooperation with Guests